United Pet Group Brands

FAQs: The importance of using a FURminator, which FURminator to use & so much more

Dogs

Why do I need a FURminator® deShedding Tool?

Indoor dogs tend to shed year round. Each hair (topcoat/guard hair and undercoat) goes through a hair cycle just like human hair. This cycle typically takes 4-6 weeks to complete depending on breed and species. You will never stop your pet's shedding, but you can dramatically reduce shedding by using the FURminator deShedding Tool. The FURminator deShedding Tool will remove any coat that has shed from the pet's skin. This includes the topcoat (guard hair). The undercoat is the underlying problem of shedding and is the majority of hair that you see in your house. In some long hair breeds of dogs, the undercoat is longer and gives the appearance of being the topcoat.

The undercoat regulates the pet's body temperature. Since the deShedding tool does not cut or damage the coat, you do not have to worry about removing coat that your pet needs to stay warm or keep cool. Undercoat that has shed from your pet's skin, but gets trapped under the topcoat, can cause mats or tangles to form.

Will FURminator deShedding Tools work for my dog?

The FURminator deShedding Tool is designed to remove the undercoat and loose hair without cutting or damaging the topcoat on double-coated breeds. The FURminator deShedding Tool removes the undercoat and loose hair. Please click here for a list of breeds recommended for the FURminator deShedding Tool.

Breeds that are considered "non-shedding" have single coats and do not have an undercoat. If the pet does not have an undercoat, there isn't any hair for the deShedding tool to remove. Please click here for a list of breeds NOT recommended for the FURminator deShedding Tool.

How does the FURminator deShedding Tool work on dogs?

We recommend using the FURminator deShedding Tool 1-2 times a week for 10-20 minutes each session. You may need to use the deShedding tool more frequently during heavy shedding seasons.

The FURminator deShedding Tool is fine to use on the ears and tail. The deShedding tool is non-abrasive to the skin and removes the undercoat and loose hair. The ears and tail are typically sensitive areas for most pets, so extra caution will need to be taken when brushing these areas. Since the ears and tail typically mat easily, we advise to check for and remove mats and tangles before using the deShedding tool. With regular use, you should see a reduction in the amount of mats and tangles that form in the ears and tail because you are removing the undercoat that gets caught in the topcoat causing mats to form.

Using FURminator waterless sprays can help aid in static build up when grooming your pet.

Will the FURminator deShedding Tool cut my dog's coat?

NO. The FURminator deShedding Tool will NOT cut or damage pets' coats. The tool gently removes loose hair to bring out the natural shine and beauty of a dog's coat.

How do I use FURminator's hair care, hygiene and waterless products?

Each of the Ultra Premium Shampoo and Conditioner formulas have been specially formulated to help eliminate odors, provide relief for pet's with itchy skin, bring out the natural shine in light and dull color coats, release tangles in long coats or moisturize the skin and coat with frequent bathing.

The FURminator shampoos are recommended for use every 4-6 weeks. The products are safe to use more frequently, but the majority of indoor pets do not need to be bathed more often than that.

To use:

  • Wet coat. Gently lather FURminator shampoo over entire body and leave on for at least 5 minutes to help penetrate to the skin. Thoroughly rinse and repeat if necessary.
  • Follow with FURminator conditioner. Gently lather and leave on for at least five minutes before rinsing completely.
  • Make sure your pet is completely dry before using the FURminator deShedding Tool.

FURminator also offers hair care and hygiene products that can be used between baths. Each of the natural formulas are gentle to the pet's skin and were developed for frequent use. The deShedding Waterless Spray and deOdorizing Waterless Spray help to reduce excess shedding and neutralize odors between baths. The deTangling Waterless Spray helps release tangles for easy brushing.

Can I use FURminator Ultra Premium Shampoo and Conditioner after giving my dog a flea or tick treatment?

The FURminator Ultra Premium Shampoos, Conditioner and Waterless Sprays should not affect the topical flea and tick preventatives when used as directed by the topical preventative. Each flea and tick preventative works differently, so it is important to read the instructions on the box and apply the topical preventative as directed before or after a bath. Most topical preventatives suggest waiting 3-5 days before and after a bath to apply the product.

The FURminator line of hair care products are mild and do not contain "stripping" ingredients that would remove the flea and tick topical preventative. The majority of the flea and tick preventatives are held in the skin pores and require aggressive cleaning or "degreasing" to affect their performance.

What FURminator product should I purchase for my puppy?

My FURst® Groomer for Puppies are new grooming tools specifically designed for puppies to offer a soothing, massaging experience while keeping the hair clean and healthy. Puppies will benefit with My FURst Groomer tools by providing a safe, yet effective grooming experience. My FURst Groomer is perfect for starting puppies on a lifelong grooming routine.

Puppies do not shed until they grow in their adult coat, at which time you may upgrade to the FURminator deShedding Tool.

My FURst® Ultra Premium Puppy Shampoo's blend of natural ingredients is safe and gentle to use on puppy's delicate skin. The non-drying formula is ph balanced for puppies. FURminator also offers My FURst® Waterless Puppy Shampoo which is gently formulated to reduce odors and clean the pet's coat frequently between baths.

How do I take care of my deShedding tool?

  • Be sure to keep the protective edge cover on the deShedding tool when it's not in use.
  • Take care not to drop the tool, as doing so may break the teeth, especially if the protective cover is not on the edge.
  • It is best to brush your pet before using the deShedding tool to remove any mats or tangles your pet may have. Using the tool on matted or tangled fur can bend or break the teeth.
  • Make sure that your pet's coat is completely dry before using a deShedding tool on your pet.
  • You can clean the deShedding edge with warm water. A mild soap may be used if necessary. This can reduce the feeling of a dull edge due to dander collection in the teeth of the deShedding edge. Make sure to dry the deShedding edge completely before storing the tool with its protective cover.
  • Where can I purchase replacement parts?

    At this time, we do not offer replacement edges or parts.

    FURminator offers a 30-day money-back satisfaction guarantee with original receipt to PLACE OF PURCHASE.

    How often/long should I use the FURminator deShedding tool?

    We recommend using the deShedding tool 1-2 times a week for 10-20 minutes each session. You may need to use the deShedding tool more frequently during heavy shedding seasons.

    Before each use, you will want to read the deShedding tool instructions completely. Also, your pet should be free of mats and tangles.

    Cats

    Why do I need a FURminator deShedding Tool?

    Indoor cats tend to shed year round. Each hair (topcoat/guard hair and undercoat) goes through a hair cycle just like human hair. This cycle typically takes 4-6 weeks to complete depending on breed and species. You will never stop your pet's shedding, but you can dramatically reduce shedding by using the FURminator deShedding Tool. The deShedding tool will remove any coat that has shed from the pet's skin. This includes the topcoat (guard hair). The undercoat is the underlying problem of shedding and is the majority of hair that you see in your house.

    The undercoat regulates the pet's body temperature. Since the deShedding tool does not cut or damage the coat, you do not have to worry about removing the coat that your pet needs to stay warm or keep cool. Undercoat that has shed from your pet's skin, but gets trapped under the topcoat, can cause mats or tangles to form.

    When cats self-clean, they also ingest all of this loose hair, which can lead to hairballs. By using the FURminator deShedding Tool to remove the undercoat and loose hair before your cat can ingest it, hairballs can be minimized or even prevented, without medication. With our complete line of deShedding products, we provide cat parents with optimum effectiveness and the most efficient method of preventing hairball development. The entire line of FURminator products for cats helps to avoid discomfort due to hairballs and prevent potentially life-threatening digestive problems.

    Will FURminator deShedding Tools work for my cat?

    The FURminator deShedding Tool is designed to remove the undercoat and loose hair without cutting or damaging the topcoat on double-coated breeds. The deShedding tool removes the undercoat and loose hair. Please click here for a list of breeds recommended for the FURminator deShedding Tool.

    Breeds that are considered "non-shedding" have single coats and do not have an undercoat. If your pet does not have an undercoat, there isn't any hair for the deShedding tool to remove. Please click here for a list of breeds NOT recommended for the FURminator deShedding Tool.

    How do I use the FURminator deShedding Tool on my cat?

    We recommend using the FURminator deShedding Tool 1-2 times a week for 10-20 minutes each session. You may need to use the deShedding tool more frequently during heavy shedding seasons.

    The deShedding tool is fine to use on the ears and tail. The deShedding tool is non-abrasive to the skin and removes the undercoat and loose hair. The ears and tail are typically sensitive areas for most pets, so extra caution will need to be taken when brushing these areas. Since the ears and tail typically mat easily, we advise to check for and remove mats and tangles before using the deShedding tool. With regular use, you should see a reduction in the amount of mats and tangles that form in the ears and tail because you are removing the undercoat that gets caught in the topcoat causing mats to form.

    Using FURminator waterless sprays can help aid in static build up when grooming your pet.

    Will the FURminator deShedding Tool cut my cat's coat?

    NO. The FURminator deShedding Tool will NOT cut or damage pets' coats. The tool gently removes loose hair to bring out the natural shine and beauty of a cat's coat.

    How do I use FURminator's hair care, hygiene and water products?

    Cat parents are able to help combat hairballs more easily with the new airball prevention shampoo and waterless spray. The natural blend of ingredients is formulated specifically for cats to help reduce shedding and prevent hairballs.

    To use:

    • Wet coat, gently lather FURminator shampoo over entire body and leave on for at least 5 minutes to help penetrate to the skin. Thoroughly rinse, and repeat, if necessary.
    • Make sure your pet is completely dry before using the FURminator deShedding Tool.

    Can I use the waterless sprays on my self-grooming cat?

    The FURminator Hairball Prevention Waterless Spray is safe to use on cats who self-groom. The blend of natural ingredients is formulated specifically for cats to help control shedding and hairballs. All of the FURminator hair care, hygiene and waterless products are free of parabens and chemical dyes. The little amount your cat would ingest licking its coat after proper application should not cause any harm. The product was formulated for cats keeping in mind they are self-cleaning pets.

    We recommend following the directions for proper application. To use the Hairball Prevention Waterless Spray, spray generously onto coat. Rub into your cat's coat and towel dry. No rinsing needed. Repeat process as needed. For best results, dry your pet's coat completely and use the deShedding tool to gently remove the undercoat and loose hair.

    Can I use FURminator's Hairball Prevention Shampoo after giving my cat a flea or tick treatment?

    The FURminator Hairball Prevention Shampoo and Waterless Sprays should not affect the topical flea and tick preventatives when used as directed by the topical preventative. Each flea and tick preventative works differently, so it's important to read the instructions on the box and apply the topical preventative as directed before or after a bath. Most topical preventatives suggest waiting 3-5 days before and after a bath to apply the product.

    The FURminator line of hair care products are mild and do not contain "stripping" ingredients that would remove the flea and tick topical preventative. The majority of the flea and tick preventatives are held in the skin pores and require aggressive cleaning or "degreasing" to affect their performance.

    What FURminator product should I purchase for my kitten?

    My FURst® Groomer for Kittens are new grooming tools specifically designed for kittens to offer a soothing, massaging experience while keeping the hair clean and healthy. Kittens will benefit with My FURst Groomer tools by providing a safe, yet effective grooming experience. My FURst Groomer is perfect for starting kittens on a lifelong grooming routine.

    Kittens do not shed until they grow in their adult coat, at which time you may upgrade to the FURminator deShedding Tool.

    My FURst® Waterless Kitten Shampoo is gently formulated to reduce odors and clean the kitten's coat frequently between baths. This product is made in the United States and is free of parabens and chemical dyes.

    How do I take care of my deShedding tool?

    • Be sure to keep the protective edge cover on the deShedding tool when it is not in use.
    • Take care not to drop the tool, as doing so may break the teeth, especially if the protective cover is not on the edge.
    • It is best to brush your pet before using the deShedding tool to remove any mats or tangles your pet may have. Using the tool on matted or tangled fur can bend or break the teeth.
    • Make sure that your pet's coat is completely dry before using a deShedding tool on your pet.
    • You can clean the deShedding edge with warm water. A mild soap may be used if necessary. This can reduce the feeling of a dull edge due to dander collection in the teeth of the deShedding edge. Make sure to dry the deShedding edge completely before storing the tool with its protective cover.

    Where can I purchase replacement parts?

    At this time, we do not offer replacement edges or parts.

    FURminator offers a 30-day money-back satisfaction guarantee with original receipt to PLACE OF PURCHASE.

    How often/long should I use the FURminator deShedding Tool?

    We recommend using the FURminator deShedding Tool 1-2 times a week for 10-20 minutes each session. You may need to use the deShedding tool more frequently during heavy shedding seasons.

    Before each use, you will want to read the deShedding tool instructions completely. Also, your pet should be free of mats and tangles.

    Small Animals

    Why do I need a FURminator deShedding Tool?

    Rabbits and ferrets swallow hair when grooming themselves and are unable to expel it. By removing the loose hair they would normally swallow, the FURminator deShedding Tool helps prevent potentially life-threatening hairballs and digestive problems from developing and provides pet parents with optimum effectiveness and the most efficient method of removing loose hair. That translates to fewer doses of laxatives and better ferret appetite.

    How do I use the FURminator deShedding Tool on my small animal?

    We recommend using the FURminator deShedding Tool 1-2 times a week for 10-20 minutes each session. You may need to use the deShedding tool more frequently during heavy shedding seasons.

    The deShedding tool is fine to use on the ears and tail. The deShedding tool is non-abrasive to the skin and removes the undercoat and loose hair. The ears and tail are typically sensitive areas for most pets, so extra caution will need to be taken when brushing these areas.

    Since the ears and tail typically mat easily, we advise to check for and remove mats and tangles before using the deShedding tool. With regular use, you should see a reduction in the amount of mats and tangles that form in the ears and tail because you are removing the undercoat that gets caught in the topcoat causing mats to form.

    You will want to brush in the direction of hair growth, typically starting at the base of the neck and brushing to the tail. It is important to use the deShedding tool methodically over the entire pet, avoiding one area for an extended period of time.

    Will the FURminator deShedding Tool cut my pet's coat?

    NO. The FURminator deShedding Tool will NOT cut or damage pets' coats. The tool gently removes loose hair to bring out the natural shine and beauty of the coat.

    The deShedding edge is smaller to help the pet parent groom their small animal with ease. The non-abrasive deShedding edge is gentle to use on the delicate skin of small animals.

    How do I take care of my deShedding tool?

    • Be sure to keep the protective edge cover on the deShedding tool when it is not in use.
    • Take care not to drop the tool, as doing so may break the teeth, especially if the protective cover is not on the edge.
    • It is best to brush your pet before using the deShedding tool to remove any mats or tangles your pet may have. Using the tool on matted or tangled fur can bend or break the teeth.
    • Make sure that your pet's coat is completely dry before using a deShedding tool on your pet.
    • You can clean the deShedding edge with warm water. A mild soap may be used if necessary. This can reduce the feeling of a dull edge due to dander collection in the teeth of the deShedding edge. Make sure to dry the deShedding edge completely before storing the tool with its protective cover.

    At this time, we do not offer replacement edges or parts.

    FURminator offers a 30-day money-back satisfaction guarantee with original receipt to PLACE OF PURCHASE.

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